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April 30, 2021
Question

Our employees Payroll Direct Deposit did not show up in our accounts today even though I received a receipt verifying they were deposited.

  • April 30, 2021
  • 1 reply
  • 0 views
Why would our Payroll Direct Deposit not show up in our employees bank accounts even though we received a receipt from quickbooks stating it was deposited

1 reply

Moderator
April 30, 2021

Hello, @remaxwb.

 

Thank you for reporting this in the Community. We have resolved the issue from this morning which prevented some direct deposits from being processed as normal. We expect to see funds available in your employees' bank accounts by the end of the day today.

 

In the meantime, this status page will have the latest updates and information on the issue while we work through all impacted accounts: http://status.quickbooks.intuit.com/incidents/jnhwslhtskgd.

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.