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April 30, 2021
Question

Our payroll was processed as usual this week, with today being the direct deposit day. NO ONE got their money! It shows processed. What is going on??

  • April 30, 2021
  • 1 reply
  • 0 views
Payroll was processed Tuesday with direct deposit of today. Shows processed when you view each check. No one has received their check. We've had Intuit Payroll for over a year, this has never happened.

1 reply

Jen_D
Level 8
May 1, 2021

Thanks for requesting some updates here in the QB Community, @autotrimmj,

 

Allow me to share what happened with the DD posting in QuickBooks.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

See this link to be updated with the current status of this Direct Deposit concern. You can also click on Subscribe to Updates to receive notification emails if there are outages in QBO.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.