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April 30, 2021
Question

Ran Payroll, received email confirming amounts but did not hit business or employee accounts

  • April 30, 2021
  • 1 reply
  • 0 views
No text available

1 reply

Level 9
May 1, 2021

Thanks for posting here about your payroll concern, @mercerdigitalpri.

 

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.
 

In order for you to receive live updates for outages in QBO, go to this link and click on Subscribe to Updates.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible