Ready to submit 1099s. Click on E-file only. New window pops up "Please wait while we load the 1099 E-file Service..." then nothing. Waited a long time, still nothing.

I can help you with that, @info1482.

There may have been processes that affect the browser's performance, like internet files that cause 1099 E-file Service unable to respond.

In this case, let's isolate this by running QuickBooks on an incognito browser. You can use these keyboard shortcuts:

• Google Chrome: Ctrl+Shift+N
• Mozilla Firefox: Ctrl+Shift+P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If you're able to submit 1099s from there, you can go back to your regular browser and clear its cache to optimize its performance. Alternatively, I'd recommend using a different browser such as Google Chrome or Mozilla Firefox.

I've added an article on enabling pop-up windows in QuickBooks Online: Enable pop-up windows.

I've included an article that can also help you in preparing and filing 1099s.

Please tell me how it goes by placing a comment here. Anytime I can help. Have a great day, info1482!