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2 replies

katherinejoyceO
Level 9
April 25, 2021

I'd be glad to assist with getting your information to load, @pinajoel-s13-gma. It sounds like a browser issue that's occurring. You can clear your browser's cache and cookies to resolve unexpected problems like this and to make the loading of web pages while cookies faster. 

 

You can follow the keyboard shortcuts to open an incognito window:

 

Google Chrome - press CTRL+SHIFT+N.

Mozilla Firefox - press CTRL+SHIFT+P

Microsoft Edge - press CTRL+SHIFT+P.

Safari - press Command+Shift+N

 

If the steps above do the trick, here's a link to clear cache and cookies for your browser as well: Clear Cache and Cookies. If you're still experiencing loading latency, use a supported, up-to-date browser.

 

If you have any more questions, please don't hesitate to reach back out. Take care!

 

katherinejoyceO
Level 9
April 26, 2021

Hi pinajoel-s13-gma

 

Hope you’re doing great. I wanted to see how everything is going about loading the QuickBooks page concern you had yesterday. Was it resolved?

 

Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

 

Looking forward to your reply. Have a pleasant day ahead!