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April 10, 2020
Question

Trying to Change unreviewed mileage to business mileage and I keep getting a message unable to do now, try back later!

  • April 10, 2020
  • 1 reply
  • 2 views
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1 reply

Level 10
April 10, 2020

Hello there, dfwilson.

 

Currently, we have an ongoing investigation about changing unreviewed mileage to business type. Rest assured that our product engineers are actively working to get this issue fixed as soon as possible.

 

To make sure you're in the loop about the investigation's status and its resolution, I recommend contacting our Customer Support team. They can add your account to the list of affected users so you'll be able to receive updates via email.

 

You can provide the INV-44571 to our representative as your reference. Visit the Help menu, then, click Contact us and choose your preferred support method. For the complete details, kindly visit this article: Contact QuickBooks Self-Employed Support.

 

Moreover, you can manually add your work-related drives in your mobile app. Please visit this article for the detailed information: Manually add mileage. It contains steps both for iOs and android phones.

 

Please let me know if you have other concerns. I'm just around to help.