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April 13, 2021
Question

Unable to create paychecks due to a pop up warning regarding state taxes.

  • April 13, 2021
  • 1 reply
  • 1 view

I am trying to create paychecks for this pay period but when I try to create them, I get this warning: "You cannot create a check for John Doe on 04/16/2021 because you have already made SC tax payments for the quarter. Please enter a check date in the next quarter."  We started paying the federal taxes and state taxes each pay period due to the changes in federal tax filings.  We did not have any problem last quarter when we paid the taxes in this manner.  

How can I create paychecks or remove the warning that prevents me from making payroll?  Since it is only April, I can't enter check dates into July.  Thanks

1 reply

JessT
Moderator
April 13, 2021

Hi chelsea12,

 

The cause of this error is the taxes are already paid. However, you can contact our Payroll Support team for options to create payroll. They are open on weekdays from 6 AM to 6 PM PT.

 

If you have other questions in mind, feel free to go back to this thread.