Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
January 5, 2020
Question

What should I do if I paid and it's still tell me me to pay again?

  • January 5, 2020
  • 1 reply
  • 0 views
Everytime I try to do something on my quick books it tells me to pay for the renewal my trail is over but I have already paid?

1 reply

MJoy_D
QuickBooks Team
January 5, 2020

 You may be unable to subscribe to the account successfully, @smoothridesrusllc

 

To check the status of your account, go to your Billing & Subscription tab under your Account and Settings

 

Check the following steps:

  1. Log in to your account using a web browser
  2. Go to the Gear icon and choose Account and Settings
  3. Click Billing & Subscription from the left menu.

To further check the status of your account, I suggest reaching out with our Customer Support. 

 

They have the tools to get into your account in a safe and secure environment to check your subscription status and verify why you're having this notification.

 

See this article for detailed guidance on how to contact the QuickBooks Online Customer Support team

 

We're always here if you need anything else. Have a wonderful day!