Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
April 30, 2021
Question

Where are the direct deposits?

  • April 30, 2021
  • 1 reply
  • 5 views
I have the email saying it was processed. No one has received their paycheck and nothing was deducted from our account.

1 reply

AlcaeusF
Level 14
April 30, 2021

Thanks for posting in the Community, @coastalins09.

 

We are currently seeing other users posting the same issue here in the Community. We will also inform our Product Engineers about this behavior so they can investigate further. Rest assured that they're now working to fix this as quickly as possible.

 

To get an update once the issue is fixed, visit this link and subscribe: http://status.quickbooks.intuit.com/?subscription_confirmed=true.

 

For more information about managing and processing DD paychecks in QBO, consider checking out this article: Create pay checks in online payroll.

 

Please post again or leave a comment below if you have any additional concerns. I'm always here to assist. Have a good one!