While adding a new employee, it will not save the personal information. I've deleted the employee and started over and closed out the site and started over.

Hello there, @bakery-dutchoven. Let me route you to the team that can assist you further with your employee information issue.

Upon checking here, there's an ongoing investigation (INV-104467) about the changes done in your employee information not being saved in QuickBooks Online (QBO). With this, I recommend contacting our support team for them to add you to the affected user's list and be notified via email once an update is available.

To reach a live representative, here's how:

1. Log in to your QuickBooks Online Company.
2. Click on the Help button at the top of the page.
3. Choose the Search tab, then click Contact us.
4. Type in your concern, and click Continue.
5. Under Callback, click Have us call you button. This will route you to enter your details.
6. After that, select Get a call.
7. You will now be added to the queue and wait for us to call you.

Alternatively, you can check this article containing our support hours and a phone number you can call: QuickBooks Online Support.

Additionally, you can refer to this article on how to manage your payroll: Create and run your payroll.

Let us know if you have more concerns with editing your employee information. We'll be here to help you in any way we can.