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January 4, 2020
Question

Why can't I complete my return? Can't get past deductions.

  • January 4, 2020
  • 1 reply
  • 2 views
No text available

1 reply

Level 9
January 4, 2020

We can review your transactions again,  stacycue. 

 

There can be transactions that were uncategorized caused you not to complete the process. Let me show you how: 

  1. Go to the Transactions menu. 
  2. Click the Type drop-down above the Date column.
  3. Select Unreviewed and uncategorized.
  4. You'll see all the transaction that needs to be categorized. 

Let's go back to the process again to see if you can now proceed. I have an article that can help you out in completing your year-end taxes.  

 

I'll be here if you need anything else. Thanks!