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April 30, 2021
Question

Why did our payroll direct deposit not go in this morning?

  • April 30, 2021
  • 1 reply
  • 0 views
No text available

1 reply

Adrian_A
Level 8
April 30, 2021

Hi dianebartlett.bm,

 

Our team is already investigating this matter. For now, we'll have to let your employees wait for their pays within the day. We also informed our engineers about this one so they can make an action to find the root cause and resolved it the soonest.

 

I also recommend subscribing to this page so you can receive updates about the on going matter: Subscribe to updates.

 

I've also added this reference for more information about next-day deposit: One-Day Direct Deposit.

 

We appreciate your patience while we are looking in to this matter. Keep safe!