Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months

1 reply

Level 5
April 23, 2021

Thank you for reaching out to us, @edwardslana880-g.

 

Welcome to the Community. I'd be glad to help you fix your mileage tracking issue.

 

If you turn on mileage tracking in the QuickBooks Self-Employed app, it automatically records your work trips.

 

Since there are missing trips on your account, you can adjust your Android device and your app settings so your trips are tracked accurately. 

 

Here's the first step fixing the issue:

 

  1. Review the general location settings on your phone.
  2. Make sure that running QuickBooks Self-Employed app is allowed to run in the background.

You can read this article for the detailed steps: Fix mileage tracking issues in QuickBooks Self-Employed for Android.

 

You can always leave a comment. Have a good one!