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April 30, 2021
Question

Why does it appear that payroll ran successfully but the funds havent been deposited in my employees bank account?

  • April 30, 2021
  • 1 reply
  • 0 views
Payroll has been run successfully, for the past several weeks since we moved from desktop to online version

1 reply

Moderator
April 30, 2021

Hey there, @paul-myctinsuran.
 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.