Why hasn't payroll been deducted from my bank account?

Hi there, @MAB_AK.

Let me provide some insights regarding paying your employees through direct deposit. I want to ensure your employee will be paid.

When paying your employees through direct deposit, the funds will be deposited into your employee's account two banking days after you processed it. If you've submitted the paycheck last Wednesday your employee is expected to receive it today.

On the other hand, if they're not able to receive the funds after the check date, I suggest reaching out to our Customer Care Team. They have the tools to check on the status of the transaction and verify the reason behind this matter.

To do that:

1. Click on Help at the top menu bar.
2. Hit on the Contact Us button.
3. Enter a brief description of the issue in the What can we help you with? box.
4. Press on Let's talk.
5. Select on Get a callback.
6. Key in your contact details, then tap on Confirm my call.

In addition, to give you more details on how to fix direct deposit issues, you can always refer to this link: Here’s how to deal with some common direct deposit issues.

I'll be around to lend a helping hand if you need anything else concerning QuockBooks. Have a nice day!