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April 30, 2021
Question

Why haven't my employees received their payroll today April 30th?

  • April 30, 2021
  • 1 reply
  • 0 views
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1 reply

RenjolynC
Level 9
May 1, 2021

I appreciate your time in reaching out to us here, jenn.neumann@jub.

 

We were alerted to a third-party issue with direct deposit processing yesterday morning that has delayed the deposit of employees' paychecks into their accounts.

 

The issue has been resolved and your employees should have received their funds by the end of the day. We know how critical each paycheck is to your team. This is, even more, the case in our current environment.

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.