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July 23, 2026
Question

qb, you have made some changes where when i copy a bill to enter a new one, the system suddenly and out of the blue changes all the interface to that of an invoice. Stop

  • July 23, 2026
  • 1 reply
  • 9 views
to qb, you have made some changes where when i copy a bill to enter a new one, the system suddenly and out of the blue changes all the interface to that of an invoice. STOP

1 reply

QuickBooks Team
July 23, 2026

I understand the disruption this causes when you are simply recording another bill. This type of sudden screen switch is unusual and is likely caused by a browser-related issue.

 

You can troubleshoot this by opening your account in an incognito window or using a different browser to see if that resolves the behavior.

 

If the problem persists, I recommend contacting QuickBooks Online Live Experts. They have the tools to take a deeper look at your account, identify the root cause, and help resolve this for you.

 

Please don't hesitate to reply if you have other questions or concerns.