SarahannC
Moderator
Moderator
‎June 12, 2019 03:09 AM

Account Management

Hi there, @noid1.

 

That's good to know that you're able to experience our free trial service. You can check this article on how to understand your subscription rates and charges.
 
I recommend contacting our QuickBooks Support Team about this charge. They'll have to pull up your account information and gather data or any information to investigate further. We always want to keep your account safe and discuss this in a private way.

 

Here's how:

  1. Click Help (?).
  2. Click Contact us.
  3. Enter a short description of your concern.
  4. Then, click Let's Talk.
  5. Click Get a callback.
  6. Enter your contact information.
  7. Select Call me.

Visit this thread anytime for more concerns. I'd love to help you always.

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