- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Account management
I have Quickbooks Pro 2010. Last accessed on November 22, 2018 with no problems. I tried to open it a couple days ago and asks for my password, which I entered. DID NOT WORK so I tried the challenge question, Still DID NOT Work. Went on Live Chat and after given them remote access to my computer, and 2 hours and 45 minutes later I was told they needed to send me to the next level of support, but they don't support my version. IF I were to upgrade they MAY be able to open my files but don't know for sure. PLEASE HELP as I have over 10 years of files I now can't access and need to do year end bookwork with Accountant. HELP! HELP! HELP! thank you