Community Contributor *

Re: Upgrade to QuickBooks Pro 2018 not without problems

I got a little help from Intuit. They told me I had to do a Restore in QB 2018, so I figured out that you can only do a Restore if you have an actual back-up file and not a copy.

The key thing is that it takes 2016 to do a back-up, which you may have just replaced with 2018 as it deinstalls the old version.