RonnieBoone
Level 2

Adding User Causes Login Issues

Whenever we create a new user in QuickBooks, it creates an issue where no one can log in, except the administrator.  When anyone else opens QuickBooks, the only selection is to log in as an admin - there is no box for their specific username (similar to the image attached).  If we delete the new user, everything goes back to normal, and people can once again log in.  Any idea what's causing this issue?