Account management

I'm here to make sure you get the best help with your concern, Steve1021.

The Automated password reset tool should help you with your password issue. Since you're still unable to reset it, I suggest getting in touch with our QuickBooks Customer Care support for an agent to help you reset your password. Here's how:

1. In QuickBooks, click Help.
2. Choose QuickBooks Desktop Help.
3. In the Have a Question? window, click Contact us.
4. On the Contact Us page, click Solving Issues & Error messages, then choose Password Management.
5. Click Start a Message.

Don't hesitate to let us know if you have other concerns.