AlTa1
Level 1

Cannot update Bank Connection

QB is giving me an alert that I need to re-connect my bank accounts, but when I click the prompts to do so, it takes me to the Chase website and then I can do nothing further. I click sign in and nothing happens. The same Chase homepage keeps reloading. 

 

This has been happening for a week now. I have restarted, cleared cookies, everything, and it is still not working. Super disruptive to workflow. 

 

We have tried to call QB and after sitting on hold for ages, we get disconnected. 

 

Can someone please help me?

 

Thank you