HoneyLynn_G
QuickBooks Team

Banking

Hello there, @PromotionsEtc.

 

Thanks for getting back and providing more details about your banking issue.

 

The data we receive is dependent upon what your financial institution sends over to QuickBooks Online. I suggest contacting your bank to verify if they're under maintenance or having an issue with their system.

 

Could you also provide me your financial institution, so I can check if there are any on-going issue about the downloaded transaction without enough account information?

 

Once I have the details, I'll be glad to look into it for you. Just click the "Reply" button or mention my name.