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Banking
Hi Catherine,
I have a similar problem. My bank recently merged and changed its name. Now, when I download a .qbo file from their site and try to open it with QuickBooks, I see the "Select Bank Account" dialog box.
But the option to "Use an existing QB account" has an empty dropdown. So I can't seem to force QB to equate the bank's new name with my existing account inside QB. How can I get QB to make the connection and update my existing QB bank account to recognize the new .qbo file?
Thank you!
Mike