hunter_diana
Level 2

How do I delete a deposit?

How do I delete a deposit?

I created a sales receipt (donation or deposit) for $100 and went to Record Deposits and deposited it.  I made an error and want to delete the $100 deposit.  It will not delete.  I get one of two warnings.  Warning #1 “You need to delete this cash sale from the deposit before you can delete or edit its name or amount.” 

Or  Warning #2  “You cannot edit payment information in a deposit transaction. 1) Delete the payment from the deposit. 2) Go to the original payment transaction to edit it. 3) Redeposit the payment. “ 

 I do not understand how to do this.  I go to the original Sales Receipt and try to click on Edit Delete.  I get Warning #1.  I try to make the amount of the Sales Receipt zero. That does not work.

I go to Make Deposits under the Record Deposits.  I try to delete the information and I get Warning #2.

I would like to do what Warning #2 says I should do.  How do I do this?  Thanks.

Solved