Charies_M
Moderator

Banking

Thanks for giving us the opportunity to help you, jenny7.

 

I'm researching to see if anyone else is encountering the same issues with the Towne Bank no longer downloading transaction, but have found none at this time.

To resolve this, let's try refreshing the connection between your bank and QuickBooks by running a manual update on your account in QuickBooks Online (QBO).

 

Here's how:

  1. Select Banking from the left menu.
  2. Select the Update button in the upper right.
  3. Select Update Now.

In case you've encountered a specific error code, you can check out this article for ways on how to fix online banking error in QBO: Fix online banking errors.

 

You can always get back to us for any concerns or additional questions about downloading transactions in QBO. We got your back.