Hello @lydainteractive.
I'm grateful that you took the time to provide me with an update on the steps that you've tried.
Since none of these steps worked on your end, the best thing that we can do is to give our Customer Care Team a call. They're able to request account information and work with our banking team to verify what’s causing the issue. This is also to ensure that your account is in a secure space since the Community is a public forum.
Please let me know if I can be of additional assistance. I'll be around to help you out. Thank you.
