Charies_M
Moderator

Banking

Thanks for joining this thread, Sixdeuces.

 

I want your concern about Paypal transactions gets taken care of.

 

Have you tried performing the steps provided by my colleague, JenD? If not, I suggest trying it out. The recommended step helps resolve those imported Paypal transactions that are incorrectly categorize.

 

If you're unable to do this, I recommend you get in touch with our Care Support Team so they can take a closer look and further investigate this for you. As provided by my colleague @AldrinS, here's how to get their contact information: 

  1. Go to https://help.quickbooks.intuit.com/en_US/contact
  2. Select  QuickBooks Online.
  3. Select a category under “What can we help you with?”.
  4. Scroll down the page, then click the Get Phone Number.

Keep in touch if there's anything else you need or questions while working with QuickBooks. I'm always happy to help.