gherchen
Level 1

Quickbooks 2019 for Mac - import bank files QFX format only

Our bank (BoA) does not provide a QBO file for export. Only a QFX file. We have tried the workaround of changing the extension from QBO to QFX but that didn't work. We keep getting either greyed out file names or (if we change the extension) an error message to contact our financial institution. 

 

Manually entering in 100's of transactions is not an effective use of our time. So please, don't suggest that we just enter things in. We've tried to convert files to TXT and CSV formats - no good. So, what is the answer? Please help, we are starting to regret buying this product and we're only a day into trying to get it setup.