Hi there, Davido.
Here are some possible reasons why the beginning balance is not matching with the bank statement:
- A previously-reconciled transaction was deleted.
- The amount or account of a previously-reconciled transaction was changed.
To check if there are transactions deleted, you can run the Audit Log by following these steps:
- Click Gear icon located in the upper right-hand corner.
- Under Tools, click Audit Log.
- Click the Filter drop-down list, choose All Users from the User drop-down list.
- Choose the Date, and select Transaction under Events.
- Select Deleted/Voided Transactions from the Show drop-down list.
- Click Apply.
If there are transactions that were deleted but should be included on the reconciliation, you can re-create them. Then, try to reconcile your account again.
You can also check this article for other solutions: Fix An Opening Balance To Match A Bank Statement.
Please let us know if you need more help with QuickBooks. Thanks.
