Anonymous
Not applicable

Banking

Hello, @ Scott_B.

 

We recommend several solutions to this problem. Let me route you to this article for the detailed troubleshooting steps: https://community.intuit.com/articles/1620423.

 

If the issue persists, you'll need to contact your bank to check the .QBO download format and content. It might be possible that the file is not formatted properly.

 

I'm just a post away if you have other questions. Thank you for your patience.