Hello there, Kiki2.
I appreciate you for trying out the steps provided above. Let's get this working for you.
Since running the Verify and Rebuild Tool didn't work, the last option would be to repair your QuickBooks Desktop. Securing a backup copy of your company file is still needed.
Once done, we can run repair your QuickBooks Desktop. Let me walk you through how:
- Click Start and select Control Panel.
- Select Programs and Features. If necessary select Uninstall a program.
- If you don't see these options, select Programs and choose Program Features.
- Select QuickBooks and click Uninstall/Change.
- In the QuickBooks Installation window, click on Next and select the Repair radio button.
- Click Next and select Repair.
- Click Finish and restart your computer if prompted.
You can refer to this article to learn more about repairing QuickBooks: Fix QuickBooks Desktop.
If you're still unable to add classes, I recommend you get in touch with our Customer Care Support so they can take a closer look. They have wide variety of tools to use for conducting a deeper investigation about this.
- Sign in to your QuickBooks Desktop company.
- Select QuickBooks Help.
- Click Contact us.
Let me know how these steps works for you. I'm still here whenever you need help.
