Having the same issue. Transactions were downloading fine through February 2019. The last 2 weeks download screen is empty. As a previous Intuit support member stated using web connect manual download could cause duplicates when (if) the sync starts working again. This particular client uses Amex frequently. If I wait too long to download there will be hundreds of transactions and I won't be able to reconcile in QBO. If I manually enter it will take forever - time I do not have at this point. I suggest Intuit escalate the support ticket and get this fixed.
