There are two different ways to view the paid preparer information in QuickBooks Desktop.
The first way is to go to the Company menu at the top, then select My Company. From there, click on the pencil icon on the right side, then select Payroll Tax Form Information. Click on the button that says AutoFill.
The 2nd way is by going to the Employees menu at the top, then Payroll tax forms & W-2s, from there choose Process Payroll forms. Next, click on the Create Form button in the right center of your screen. In the popup that appears, you will see a button that says Auto-Fill Contact Info..Once you click on that button, you will see the Paid Preparer section.
If the Paid Preparer section is grayed out, then that means you do not have the Enhanced Accountant payroll subscription for this particular company file you are in.You can only edit the paid preparer information if you are using the 'Enhanced Accountant' payroll subscription. See article https://community.intuit.com/articles/1764328
To check what payroll subscription you are using, you can use the keyboard shortcut Cntrl + K and it will show you the subscription as 'Enhanced Accountant' or Enhanced payroll. If it only says Enhanced and it doesn't say Accountant, than that is why you cannot edit it.
