JanyRoseB
QuickBooks Team

Employees and payroll

Thanks for getting back to this thread, @andpixels.

 

I'm here to guide you to the right support so you can get the help you need. 

 

I appreciate you for following the steps provided by my colleague JenoP. To further assists you, I encourage you to contact our QuickBooks Online Support Team so they can take a look at your account and disable the e-pay and e-file that was set up for Missouri payroll taxes. 

 

Here's how you can contact our customer support:

  1. Sign in to your QuickBooks Online company.
  2. Select Help (question mark icon) at the top right.
  3. Select Contact us to connect with a live support agent.

For future reference, you can visit this article: Payroll Tax Compliance

 

Please know that you're always welcome to post if you have any other questions about the Payroll tax in QBO. We're always got your back.