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Employees and payroll
Thanks for getting back to this thread, @andpixels.
I'm here to guide you to the right support so you can get the help you need.
I appreciate you for following the steps provided by my colleague JenoP. To further assists you, I encourage you to contact our QuickBooks Online Support Team so they can take a look at your account and disable the e-pay and e-file that was set up for Missouri payroll taxes.
Here's how you can contact our customer support:
- Sign in to your QuickBooks Online company.
- Select Help (question mark icon) at the top right.
- Select Contact us to connect with a live support agent.
For future reference, you can visit this article: Payroll Tax Compliance.
Please know that you're always welcome to post if you have any other questions about the Payroll tax in QBO. We're always got your back.