Employees and payroll

Hi there, dijean71.

Thanks for joining us in this thread. I'm here to address your concern with setting up a client for direct deposit. 

I've researched and looked into this further for related investigation, but there aren't any. However, toggling the Industry field should work and let you set up direct deposit successfully.

If you've followed the recommended steps above and still unable to set up a client for direct deposit, I highly recommend reaching out to our Payroll Support Team. They have extra tools to initiate a screen-sharing session for further isolation. 

Here's how to get in contact with them:

1. Open QuickBooks.
2. Go to Help.
3. Choose Support and click on the Contact us link.
4. Select a topic.
5. Click on Get Phone Number or Start a message.

That should get you in touch with one of our payroll specialists. Let me know how it goes after contacting them. I'm here to help.