Employees and payroll

Hi there, kirsten_medlock.

Thanks for reaching out to us. I'm here to help ensure correct taxes are calculated so accurate amounts are paid and filed to the IRS.

Good to hear that you've already download the latest payroll tax table in QuickBooks Desktop. What we need to try next is to revert your employee's paycheck, this is to refresh your payroll information and for the taxes to calculate. 

To do this, here's how:

1. Open your employee's Payroll Information.
2. Right-click the name of your employee which highlighted in yellow. 
3. Select Revert Paycheck. 

If the issue still persists, I encourage you to contact our QuickBooks Desktop Payroll Support Team. They have additional tools to investigate this and process another troubleshooting steps if necessary.

Here's how you can contact our support: 

1. Click this link: https://payroll.intuit.com/support/contact/?infosrc=qs&service=16.
2. Select your payroll subscription.
3. Choose Payroll for the topic.
4. Click View Contact Info to get the phone number. 

Please let me know how it goes. If you have any additional questions about the taxes calculation in QuickBooks, don't hesitate to leave a comment below. Have a good one.