Anonymous
Not applicable

error code 20102

I just signed up to use Quickbooks payroll. I started entering employees which worked fine, but when I went to set up Direct Deposit I got error code 20102 "Thank you for your interest in Direct Deposit. Currently there is an issue with your account that must be resolved." This comes up instead of the form where I can enter the bank account number, etc.

 

How can this be resolved so that I can get direct deposit working?

 

thank you.