MichelleT
Moderator

Employees and payroll

Welcome back, @mflatley.


Thanks for keeping me updated with the results.


I want to ensure this gets taken care of, so I recommend contacting our Technical Support Team since you’re receiving the same error message. They can help analyze the data exported from Intuit Online Payroll and investigate further to see if there are any issues on the connection between One-Click and QuickBooks Desktop.


Here’s how to get in touch with a technical specialist:


1.    Go to this link: https://help.quickbooks.intuit.com/en_US/contact.
2.    Select QuickBooks Desktop.
3.    Choose Pro or Premier.
4.    Pick Solving Issues & Error Messages, then select a sub-topic.
5.    Click the Get Phone Number button in step 2.


Stay in touch with me if I can provide any assistance concerning QuickBooks. Wishing you continued success.