BettyJaneB,
Thanks for your help. Where was a knowledgeable support like you when I called " support"? I was on the phone for almost 4 hours only for myself to figure this out and had to manually enter the info on paper tax form. I am a loyal intuit customer, I have not stopped my payroll service for a single day. Why do I deserver this kind of treatment? and as a priority circle customer according your phone recording, the support I received was beyond pathetic. It is no joke that Intuit does not know how to treat loyal customers.
