Your feedback means a lot to us, annanderic.
Proper training to our phone agents are always reinforced to ensure they deliver good customer service. It is our duty to address your concerns without any delay.
I'll be sure to pass on your experience to our support team management. This helps us avoid this kind of situation from happening again and to coach our representatives about handling customers' issues better.
I'd also encourage you to share your thoughts about the QuickBooks product and support by visiting our feedback site: https://feedback.qbo.intuit.com/.
The QuickBooks Community is always here to help. Do reach out to us again if you need anything else.
