Hi LeonardR,
We'll do some solutions so you the information will automatically show on your forms. Please try running the forms after each solution, and you may not need to try the next solutions if it already works.
Solution 1: You can run a payroll update:
- From the Employees menu, choose Get Payroll Updates.
- Select Download entire payroll update.
- Click Update.
- When the download is complete, a message such as "A new tax table and/or updates to your payroll tax forms have been installed on your computer. Click OK to read about the changes." Click OK.
Solution 2: Update your QuickBooks.
- From the Help menu, choose Update QuickBooks Desktop.
- Select Update Now.
- Place a check mark in the Reset Update checkbox.
- Click Get Updates.
Solution 3: If the first two solutions won't work, you'll want to repair the QuickBooks program. This will fix any damaged components that are responsible for flowing the preparer's information.
If you need anything else, please don't hesitate to go back to this thread.
