LilyC - thank you for the additional information. Right now, my concern is not the eFile process. My concern is the 1000+ phone calls that me and my clients could face from the employees who receive W-2s with random metadata included on its face. I am concerned that no one at Intuit has fixed this problem and has yet to develop an adequate support system for the impacted employees. Intuit's philosophy seems to be "it's not my problem" when it is literally their problem as they are the ones who have developed the underlying program. These types of issues should have been identified and resolved several months ago.
