Angelyn_T
QuickBooks Team

Employees and payroll

Hi there, @jennay.

 

I'm here to help share additional information about enabling manual payroll in QuickBooks Desktop (QBDT).

 

As mentioned by my colleague MaryGraceS, there's an ongoing issue about not being able to set up manual payroll in QBDT. To set up manual payroll, you can follow the workaround provided above.

 

You can also get in touch with our Support Team to be added to the list of affected users and got an email notification for the latest updates. For the support's contact information and open hours:

 

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

I'll update this thread as soon as we receive updates from our engineering team.

 

I appreciate you patience. Feel free to add a comment below if you have any other concerns, I'm always here to help. Have a good day ahead!