Suzy-2019
Level 1

Error Code 9000

I am processing the second payroll for a company and the first went through with no problem. For the current one I am getting a message "Problem uploading data" Sign-in rejected" with an Error Code 9000. Does anyone know what this code means? It says to wait a few minutes, then try again, but that did not work. In addition to the payroll I need to send, there is a line that says "Information for Payroll Cloud Service" but we don't use payroll cloud services.