Employees and payroll

Hi there, @shumberthughes.

Thanks for getting back to us and providing additional information about running your payroll with zero hours. Allow me to chime in and help you further.

Seeing that you've already run your payroll with zero hours, you can clear those transactions by voiding and deleting the paychecks for that employee. However, before doing so, make sure you back up your data.

Here's how to void a paycheck:

1. Go to the Employees menu and select Payroll Center.
2. Select the Transactions folder.
3. Choose Paychecks and locate the paycheck with zero hours.
4. Click the drop-down arrow for Delete tab and select Void. You can delete the paycheck after if needed.
5. Once done, click Save & Close.

You can also check this related article for more information: Void a paycheck.

Moving forward, you can change the pay schedule without the hassle of sending a zero payroll to your employees. Let me help refer you to this article for more details in updating your employee's payroll schedule: Set up and manage payroll schedules.

As always, you can contact our Desktop Care Support whenever you need further assistance in going through the steps. Here's how to get their contact information:

1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
2. Choose your QuickBooks Product.
3. Select your QuickBooks Version.
4. On the Contact Us page, click a topic.
5. Click on the Get Phone Number button to see the support number.

Be sure to touch base with me here if you have additional questions about your payroll. I'm here anytime you need help.