HoneyLynn_G
QuickBooks Team

Employees and payroll

Hi there, @dianded.

 

I want to make sure you’re using QuickBooks with ease. I can point you in the right direction to get the update of your View My Paycheck issue.

               

The cases created by our phone supports have the description with them. For security reasons, you need to get in touch with our Intuit Online Payroll (IOP) Team again to provide your account details.

 

They have the resources to view the status of the five case IDs. You can provide them with your escalation number for them to see and review the payroll data.

 

And of course, I’m here to help you if you have other concerns. Please also keep me posted on how the call goes. I'd like to make sure this is taken care of.