westerntype
Level 1

payroll updates

just upgraded to quickbooks pro 2019 but can't update payroll. error code: ps036

Anonymous
Not applicable

Employees and payroll

Hi, westerntype.

 

Error PS036 indicates a problem verifying your payroll subscription. To fix this, let’s try to do the following steps:

  1. Open QuickBooks Desktop Payroll Account Maintenance.
  2. Close the payroll maintenance page and reboot your computer.
  3. Download the updates again.
  4. Update QuickBooks to the latest release again.  

If the issue persists, I’d recommend following the last part of this article:  https://community.intuit.com/articles/1797074.

 

Please visit us again if there’s anything else we can help you with.