Find answers to frequently asked questions about Online Bill Pay.
Pay your bills directly, and hassle-free, from QuickBooks Online using Online Bill Pay (powered by Bill.com). We'll tell you the benefits and how it works.
Using Online Bill Pay makes it easier to make payments right from within QuickBooks Online. You can:
QuickBooks Online works together with Online Bill Pay. Having both together, lets you:
Only admin and accountant users, who have been enabled to use the Bill Pay account, will have the ability to use the Online Bill Pay in QuickBooks Online.
Bank transfers are electronic transfers of money (ACH), exactly like the ones used to direct deposit a paycheck. These transactions are simple, fast and secure.
You can pay bills without ever leaving the QuickBooks screen. You can track the payment, knowing exactly when your vendor gets it.
If the option to sign up for Bill Pay is not available within your QuickBooks Online account, you can use the direct link to Online Bill Pay to sign up.
| Note: Accountants cannot sign up for Bill Pay for their clients, however, they can use the feature on behalf of their clients once their client has set it up |
Although there is no monthly subscription fee for this service, you will be charged a transaction fee for each payment you process.
We'll let you know as you get close to the end of your trial. If you're ready to sign up at that point, it's super simple. We'll walk you through the sign-up steps.
We take security seriously and want to make sure the right person has access to the bank account.
To get verified:
All versions that can record bills support Online Bill Pay. These are QuickBooks Online Essentials, Plus, and Advanced.
Yes, this feature is available within the desktop app for QuickBooks Online.
All Administrators (Primary and Company) will be able to sign up for Online Bill Pay. Each administrator will need to go through the signup process to use the service. You can also add a new user to your bank account to manage your bills efficiently.
Bill.com is a leader in bill payment solutions. They're a trusted Intuit partner. All transactions happen through their engine, so you'll see their name a lot in QuickBooks.
If you already have a Bill.com account, take a moment to see if Bill Pay is right for you.
Yes, you will need to sign up for a Bill Pay for QuickBooks account right from within QuickBooks Online. There's no need to switch back and forth between the two programs. If you're not a Bill.com customer, you can sign up for a risk-free 30-day trial (no credit card required).
Yes, however, your current Bill.com account will not support Bill Pay within QuickBooks Online. You will need to either cancel your Bill.com account or contact Bill.com to have your current Bill.com account unlinked from QuickBooks Online.
Once this is complete, you will then be able to sign up for a Bill Pay account right from within QuickBooks Online. Your current Bill.com account will remain separate from Bill Pay. Learn more if you have an existing Bill.com account.
Accountants, or firm users, can use the Online Bill Pay feature on behalf of their clients if they are also invited as an admin user on the account. Each user will need to go through the sign-up process in order to use the service.
All Administrators (Primary and Company) have the ability to use the Bill Pay feature. Each administrator needs to go through the identity verification process to use the service.
Note: If the setting to Automatically nominate admins wasn't enabled when the bank account was added, each new admin will have to verify both their identity and the bank account info. If it was enabled, they will only have to verify their identity.
Due to the dual role of the accountant user in this situation, the accountant user takes priority. They won't be able to do the initial set up of the Bill Pay feature for their client's account. If the owner of the company is a Company Admin, they are able to set up this feature.
When first starting with the Bill Pay service, allow four banking days for both bank transfers and mailed checks. After five completed payments, payment timing will accelerate (for example, bank transfers under $5,000 will arrive in two banking days).
Depending on the payment type, it could take up to five banking days for your vendor to receive the payment.
There is no "daily limit" on the amount you are able to pay to your vendor.
Note: Please be aware that your financial institution may have a daily spending limit. However, payments over $5,000 will take more time to arrive.
